Health Products
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Linen
EducationRefund Policy
At Momazone, we strive to provide our customers with the best products and services. If you are not completely satisfied with your purchase, we offer a refund policy as outlined below.
1. Eligibility for Refunds
We accept refund requests under the following conditions:
The product is defective, damaged, or incorrect upon delivery.
The item remains unused, unworn, and in its original packaging.
The refund request is made within [insert number] days from the date of delivery.
2. Non-Refundable Items
Certain products are not eligible for refunds, including but not limited to:
Items marked as “Final Sale” or “Non-Returnable.”
Digital products or downloadable content.
Gift cards and promotional vouchers.
Used or damaged products (unless received in such condition).
3. Refund Process
To request a refund, please follow these steps:
Contact our customer support team at info@momazone.com or call us at +91-8356999078.
Provide your order number, a description of the issue, and clear images (if applicable).
Our team will review your request and inform you of the next steps.
If approved, refunds will be processed within [insert number] business days to the original payment method.
4. Late or Missing Refunds
If you haven’t received a refund within the expected timeframe, please check with your bank or payment provider.
If the issue persists, contact us at info@momazone.com for further assistance.
5. Order Cancellations
Orders can be canceled within [2 Days] 2 Hr of purchase for a full refund.
Once an order has been shipped, cancellations are not possible.
6. Shipping Costs
If a refund is approved, the original shipping charges (if any) may not be refundable.
Customers may be responsible for return shipping costs unless the return is due to an error on our part.
7. Contact Us
For any refund-related inquiries, feel free to reach out to us:
Phone: +91-8356999078
Email: info@momazone.com
Website: https://momazone.com/
Thank you for shopping with Momazone. We appreciate your trust in us!