Health Products
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EducationReturn Policy
At Momazone, we aim to ensure customer satisfaction with every purchase. If you are not satisfied with your order, you may be eligible for a return as per the policy outlined below.
1. Eligibility for Returns
We accept returns under the following conditions:
The item is defective, damaged, or incorrect upon delivery.
The item is unused, unworn, and in its original packaging with all tags attached.
The return request is made within [insert number] days from the delivery date.
Proof of purchase is provided.
2. Non-Returnable Items
Certain items are not eligible for return, including:
Items marked as “Final Sale” or “Non-Returnable.”
Digital products or downloadable content.
Gift cards and promotional vouchers.
Used, altered, or damaged products (unless received in such condition).
3. Return Process
To initiate a return, please follow these steps:
Contact our customer support team at info@momazone.com or call +91-8356999078 within the return period.
Provide your order number, reason for return, and clear images (if applicable).
Our team will review your request and provide return instructions.
Ship the product back to the address provided (if required). Customers may be responsible for return shipping costs unless the return is due to an error on our part.
4. Refund or Replacement
Upon receiving and inspecting the returned item, we will process your refund or replacement.
Refunds will be issued to the original payment method within [insert number] business days.
If eligible, a replacement will be shipped based on product availability.
5. Late or Missing Refunds
If you haven’t received a refund within the expected timeframe, check with your bank or payment provider.
If the issue persists, contact us at info@momazone.com for further assistance.
6. Contact Information
For any return-related inquiries, please contact us:
Phone: +91-8356999078
Email: info@momazone.com
Website: https://momazone.com/
Thank you for shopping with Momazone!