Cancellation Policy
At Momazone, we strive to provide a seamless shopping experience. If you wish to cancel an order, please review our cancellation policy below.
1. Order Cancellation by Customer
Customers can cancel their order within [insert number] hours of placing it.
Once an order has been processed or shipped, it cannot be canceled.
To request a cancellation, please contact us immediately at info@momazone.com or call +91-8356999078 with your order details.
2. Cancellation by Momazone
We reserve the right to cancel an order under the following circumstances:
The item is out of stock or unavailable.
Payment is not received or is declined.
Inaccurate or incomplete shipping details are provided.
The order violates our terms of service.
Unforeseen circumstances prevent fulfillment of the order.
In such cases, customers will be notified, and a full refund will be issued if applicable.
3. Refund for Canceled Orders
If an order is successfully canceled before shipping, a full refund will be processed.
Refunds will be issued to the original payment method within [insert number] business days.
If the order has already been shipped, cancellation is not possible. Customers may refer to our Refund Policy for return options.
4. Modifications to Orders
Changes to an order (such as address modifications) can be requested within [insert number] hours of placing the order.
After this period, modifications may not be possible.
5. Contact Information
For any cancellation-related inquiries, please contact us:
Phone: +91-8356999078
Email: info@momazone.com
Website: https://momazone.com/
Thank you for shopping with Momazone!